About "Book Value".

If you ask us, we will give you the N.A.D.A. "Blue Book" value of your vehicle, so you can see whether the insurance company's offer is "in the ball park".  But, as explained above, the insurance company does not have to pay you the "Blue Book" value of your vehicle anyway (whether "trade-in" value, "loan" value, or "retail" value).  Also, as explained above in paragraph 33(b), the insurance company does not have to "pay off" your vehicle.  Instead, the insurance company must pay "cash value" or "market value" depending on which insurance company you use for your "total loss" claim.  (See paragraph 30(b) above).